Property is cleaned by professional cleaning companies
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels and laundry washed in accordance with local authority guidelines
Common Areas
Chapel/shrine
Food & Drink
Bar
Restaurant
Room service
Food & drink safety
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Front Desk Services
Invoice provided
Lockers
24-hour front desk
General
Parking
Private parking
WiFi available in all areas
Parking on site
Miscellaneous
Non-smoking rooms
Lift
Air conditioning
Physical distancing
Physical distancing rules followed
Contactless check-in/check-out
Cashless payment available
Safety & security
Fire extinguishers
Security alarm
Smoke alarms
24-hour security
Safety features
Access to health care professionals
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Shared stationery such as printed menus, magazines, pens, and paper removed
Services
WiFi
Internet services
Free WiFi
Transportation
Parking garage
Al Massa Grand Hotel
Find a Stay Just Steps from Haram
Check availability now and stay within walking distance of one of the most sacred sites on earth. Rooms fill fast during high season—lock in your stay early.