Linens, towels and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property is cleaned by professional cleaning companies
Common Areas
Chapel/shrine
Food & Drink
Bar
Room service
Restaurant
Food & drink safety
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Front Desk Services
24-hour front desk
Invoice provided
Lockers
General
WiFi available in all areas
Parking on site
Private parking
Parking
Miscellaneous
Air conditioning
Lift
Non-smoking rooms
Physical distancing
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Safety & security
24-hour security
Smoke alarms
Security alarm
Fire extinguishers
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed
Access to health care professionals
First aid kit available
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Staff follow all safety protocols as directed by local authorities
Services
Internet services
WiFi
Free WiFi
Transportation
Parking garage
Al Massa Grand Hotel
Find a Stay Just Steps from Haram
Check availability now and stay within walking distance of one of the most sacred sites on earth. Rooms fill fast during high season—lock in your stay early.